15 apr 2017
Dipendente anonimo
Risposta di Premera Blue Cross
9yWe truly value the feedback we receive via Glassdoor. We take each comment seriously, and you will see that each comment is reviewed by the departments they impact. We work to respond and show that we are listening by making improvements.
In reference to the iHub article you mentioned, an article was published to bring awareness and encourage participation in this channel. This is common practice among organizations that are actively engaged in the feedback received via Glassdoor. The article did not request 5-star ratings. A string of 5-star ratings is not authentic and does not bring value to individuals reviewing Premera as a potential employer. The article asked for people to share their stories. We apologize for any misunderstanding.
As an organization, we would like to improve our rating. And we would like to do so as a result of our employees sharing meaningful and authentic experiences with those who may be considering joining the Premera team.
It is unfortunate to hear that you do not feel confident in Premera's leadership at this time. We encourage you to reach out to your leader or Human Resources to continue this conversation and partner to make improvements going forward.