3,0
17 mar 2014
Ex dipendente, più di 3 anni
Grand Island, NE
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
The pay was competitive for the area.
Svantaggi
It was hard to be recognized as a valuable employee. When you're one among hundreds of call center reps you just become a small person in a big crowd. It never felt like management actually cared about you as an employee - only your call handling time, soft sale numbers, and pitches for other products mattered. There was no support for our teams during the largest recession in recent history. We dealt with unhappy customers, folks losing their jobs, trying to cash out their retirement plans just to make ends meet..it was depressing and management couldn't or wouldn't recognize the effort the ee's went through.