Horrible experience - Recensione dipendente - Footage Research presso Profiles Creative

1,0
1 set 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There wasn’t a good thing about the job

Svantaggi

They didn’t pay me the net amount we agreed upon prior to commencing the job. After they paid me my rate in gross instead of net they apologized for the misunderstanding and were rude to me on the phone asking me “how I thought I was going to pay taxes” after I specifically asked for a net amount. They ended up sending me this email as compensation for getting half of what was promised: “ Thanks for your call. I just wanted to apologize for emailing you back to say yes all correct to net pay, when it was your gross pay. We don't work in "net pay" so I assumed you meant your overall day rate. I did send you a booking confirmation with this as a day rate rather than net pay and referred you to parasol who are a payroll company that deduct your NI and Tax so assumed you would have understood but I should have been more clear. Would you like me to get our account manager from parasol to give you a call to explain the deductions? Again, I do understand your frustrations but this is standard payroll and if we do work together again in the future I will be sure to be more clear on this for you. Thanks” They knew exactly what they were doing and got away with it. I am disgusted.

avatar
Risposta di Profiles Creative
5y
Thank you for your review, we take all feedback seriously and welcome constructive criticism. I want to apologise on behalf of the team at Profiles Creative for the initial way your query was handled. We have investigated and actioned this internally to ensure this doesn’t happen again. We would never intentionally mislead our candidates and pride ourselves on our long term relationships with our freelancers, some of which we have worked with for over 10 years. Please be assured that this happened as the result of a genuine mistake. I do hope that you felt we went some way towards rectifying this when the adjusted amount was paid to you. I am more than happy to have an additional conversation with you if you would like to share any further feedback.

Esplora altre recensioni su Profiles Creative

4,0
6 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Very friendly and easy interview process - Pay rates are decent - You get to work with very large well-known companies who have great offices

Svantaggi

- Frequency of freelance contracts for you to work is not enough to live off of but if you use it to supplement your existing workload it is great! - I've been trying to get in touch to get them to update my skills on their system for ages but I haven't been able to yet.

5,0
8 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible zero-hour contracts Can take on work that fits your own schedule Great contract pay Friendly staff

Svantaggi

The contracts and work is not consistent

Vedi recensioni per: Utile|Valutazione|Data|Tutto