If it's too good to be true, then it probably is - Recensione dipendente - Dipendente anonimo presso Profound Research

2,0
2 mag 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The clinical trials that are being brought in are fascinating, and the coordinators running them are amazing. The passion behind the coordinators are inexplicably deep and will make a difference in so many patients' lives.

Svantaggi

The benefits package will change from what they offer you at the interview to what they send you once employed. I thought it was a mistake when I was employed, but it is not as a coworker had the same experience of being promised different benefits than what we got (worse off). I learned a new word while working at this company; nano-management. The managers care about the length of your sleeves, style of your shoes, if you show up at 8:01, if you take longer than 30 minutes for lunch, if you talk with your coworker too much then they will separate you to different locations, if you have a protocol deviation it will be on your performance evaluation... And the work that you are 'missing out on' is not existent. They care about you being in a chair over what you have to do, which can be nothing. There is no work you are hired to actually do as the managers do not know how to delegate any work. So, you will be assigned tasks such as organizing their emails, files, reviewing things they've already done, auditing their work, and sitting in a chair acting like you are working the entirety of your shift (they call you salary but are treated hourly) until you are allowed to go home. You will be expected to smile a lot, and you will be asked by other staff members to be more positive or smile more. If you can thrive in an environment like described, this is the perfect job for you. I actually heard a manager tell another manager that a coworker of mine was 'pessimistic' (they are not). They have no issue with gossip among themselves as managers, and their attitudes will show that they crave control and not efficiency and teamwork. I cannot say with any other recommended anonymous advice that me and my entire team of coworkers are applying and trying to leave this company. It has been a mental toll on all of us. We are not allowed to talk to each other, email any of the doctors directly, do anything without our managers' approvals, or tell the doctors what is actually happening (when trials are 'open' but are actually held up by this company's contracting or just us actually not having EMR access but being expected to enroll anyone in trials). I would recommend finding a coordinator on a professional networking social media platform that is currently employed, message them, then talk to any of us in the city that you are applying to. I can guarantee that this information will be validated. Good luck, I know the job market is not good with clinical research professionals, but I can promise you with every ounce of my worth that it is NOT a place to settle at and to sacrifice your mental health. I wish you the best of luck with your job search.

Risposta di Profound Research
1y
Dear Former Employee, We appreciate you taking the time to share your experience with us. We take all feedback seriously and are committed to maintaining an open and supportive work environment. We apologize if your time at Profound did not meet your expectations. Your concerns are important to us, and we would like to address them constructively. To better understand and resolve the issues you’ve mentioned, we encourage you to reach out to our HR department directly. We are continually working to improve and value the insights from both current and former employees. Your feedback will be used to help us enhance our policies and practices to ensure a positive experience for everyone on our team. Thank you again for your feedback, and we wish you the best in your future endeavors. Sincerely, Profound Leadership

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5,0
6 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work environment. Most staff members are very helpful.

Svantaggi

Better communication would not hurt from the uppers to the sites and site supporters.

1,0
1 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company has access to innovative trials that have real potential to impact patients, which makes the mission meaningful and motivating.. at least on paper. Team members at the site level are another major strength. Colleagues are collaborative, hardworking, and often go out of their way to support one another.

Svantaggi

Employee satisfaction has dropped to critical levels (eNPS of 7), driven by ongoing leadership failures. Career growth is minimal, and I know of many employees that have been waiting years for advancement despite taking on expanded responsibilities. Management quality is inconsistent, with poorly vetted leaders who lack the experience to lead effectively, reflecting a broader gap in expertise at the top. Many didn’t even have much of a research background. Managers often lack the fundamental knowledge required for their roles and rely on junior team members to teach them how to do their jobs. High turnover has created ongoing instability, with inexperienced managers relying on their teams to train them. Morale has deteriorated to the point of organized walkouts, signaling deeper systemic issues.

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