Horrible place to work for - Recensione dipendente - Manager presso Progressive Insurance

1,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

One of the pros is you do get a lot of time off decent benefits and flexibility in your workday if your not overwhelmed

Svantaggi

The biggest downside to this company is its management and overall culture. Leadership struggles to make decisions and operates in a very disorganized manner. Employees are consistently overloaded with work, leading to burnout, high stress, and unrealistic performance expectations. There is also a noticeable level of favoritism, and both directors and upper management often fail to listen to employee concerns. While they promote the idea of work-life balance and claim to value their staff, the reality does not reflect that message. As the company has grown, staffing has not kept pace, leaving teams understaffed, overworked, and operating in constant chaos. Compensation is also below what other insurance carriers offer for similar roles. Perhaps most concerning, instead of holding underperformers accountable, expectations are lowered for them—while high performers are pushed to their limits or out the door entirely. Overall, I would not recommend this company as a place of employment.

Esplora altre recensioni su Progressive Insurance

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance is decent

Svantaggi

Management can be overbearing with the micromanagement

5,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Svantaggi

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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