Breath of fresh air😍 - Recensione dipendente - Claims Adjuster presso Progressive Insurance

5,0
8 ott 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I came in through the NEW PILOT TRAINING PROGRAM!! Amazing structure and process versus the old training program. Great Pay!! Great benefits!! Coming from a sales background the hours are perfect for me. Remote capabilities for those times you may be sick or have a sick child. Very family friendly.

Svantaggi

Time away from family during training. As I said I was in the pilot training program which decreased time away from two weeks away to one week away. Other than that I’m pleased.

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5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wonderful people, great networking opportunities and skills training for different roles. They have flexible options for time off outside of PTO. Their VTO comes in handy. Theirs options to switch a working day and make-up time with an off day and vice versa.

Svantaggi

It's harder to move into a role outside of your department, but easy to move laterally within it.

5,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Svantaggi

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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