Vantaggi
Good benefits. The new medical plan pays for a free physical, OBGYN visit for the ladies, and dentist visit for everyone on the plan once a year. Also, the 401(k) is 6% matched dollar for dollar and immediately vested. Corporate has recently allowed "flex scheduling," which allows variable scheduling as long as the employee is working 40 hours. I work four 9-hour days and a 4-hour half day on Friday, which is essentially a 3-day weekend. Also, the training is top notch.
Svantaggi
Micromanagement is taken to the extreme. Raises are pitiful. Granted, I had my review during a recession and am happy to get any raise at all, but I expected at least a 3% cost of living increase, and didn't even get that. The company (at least the claims division) focuses on numbers WAY too much, and some of them aren't even attainable (such as having blown claims assigned, etc).