Word of Advice ( Please Read Valid Review) - Recensione dipendente - Claims Adjuster Trainee presso Progressive Insurance

1,0
22 gen 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Gainshare is a yearly bonus, the pay out is 0.08 of your yearly salary multiplied by gain share factor. The gain share factor is determined by company profits. For the past two years the factor has been right around 1.96. So for example if your salary is 48500, the rate is 0.08, the factor is 1.96 you’ll multiply everything to get the amount that comes to a total of 7604. 75 percent of that paid in December and other 25 percent in January

Svantaggi

Poor training Micromanaged No overtime High Case Load Undervalued Overworked Under Paid Easily Replaced Opinion doesn’t matter My best advice is to get the experience at progressive for claims and take to another company. Once you get experience in claims, to make good money you must become independent adjuster because big commercial companies like progressive, Geico and Liberty Mutual want to maximize work load but minimize salary. The salary is set at the beginning so you can’t get overtime if you need it they will lie in the interview but when you ask they will say you are not working efficiently. the salary with progressive was on a take it or leave basis. Don’t let this job stress you out

Esplora altre recensioni su Progressive Insurance

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance is decent

Svantaggi

Management can be overbearing with the micromanagement

5,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Svantaggi

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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