They micromanagement is UNREAL - Recensione dipendente - Senior Claims Specialist presso Progressive Insurance

2,0
20 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent salary Remote Gainshare Bonus at the end of the year

Svantaggi

An unreal level of micromanagement Unrealistic goals Extremely heavy claim load Poor training Odd culture of claims handling You learn their claim-handling culture and expectations on-the-job All members of management are involved in your files and constantly set diaries with tasks for you to complete Everything is urgent snd needs to be completed ASAP Adjusters are tasked with having to rework and investigate coverage and liability (sometimes years after the date of loss) even after the prior adjuster conducted their own investigation. Their lack of a system/structure means that you’re not allowed to trust what the adjuster before you did- you basically have to rework the entire claims from day one upon receipt. The pretend to care about employee feedback, but nothing is ever done about it.

Esplora altre recensioni su Progressive Insurance

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance is decent

Svantaggi

Management can be overbearing with the micromanagement

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

Svantaggi

-TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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