Vantaggi
The people I work alongside with, but that has nothing to do with progressive.
Svantaggi
Look- the reviews for anyone in claims are the God’s honest truth. Why it only impacts this department (but in all 50 states) is beyond me. You’ve never had micromanagement like this. Required scripts to explain the simplest of info. Even if you carry the message, but don’t read the script, you’re screwed. EVERYTHING needs approval. From issuing a $200 car seat replacement, to a letter before you send it. Get this, those letters you need approval on? Templates for all of them you just have to basically fill in. Templates!! Omg there’s more templates than you can imagine!!!! Outside of some unique conversation you may have had with a customer, you MUST use the template. And most of them are redundant! For a total loss, you have three separate templates, and then a packet of documents to fill in that all say the exact-same-thing. I could go on and on. You’re also required to jump in 3 days a week to take call center calls. No, you don’t get a reduced work load those days. Ohhhh the workload. There are zero 40hour work weeks here. None. Never. You will work 50 hours a week in the slow season, and 60+ in the busy season. Want to take time off? Well they are gonna screw you over there. Because now the rest of your team has to work all your claims while you’re out. The only people who I have ever seen get promoted are those who trick the system. All that micromanaging is so that absolutely everything you do has a report associated with it. So people play games to stay off the reports, and boom they look like super stars. This place wants slaves, and nothing more.