Progressive is a great place to work. - Recensione dipendente - IT Manager presso Progressive Insurance

4,0
14 ott 2008
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

In my experience, the best reasons for working at Progressive iinclude an environment that fosters good work/life balance and opportunities to expand one's career. I believe that one has the flexibility to change careers better than most companies that I have worked. It is entirely on the individual to determine where they want to go.

Svantaggi

When it comes to senior leadership positions, a downside can be the empasis that gets placed on the prestige of certain MBAs vs. the actual substance of the individual. While this is probably common across the industry, I think capable leaders who generate results are at a disadvantage because their MBA isn't from a top 10 instituition. Not everyone's circumstances in life can afford them that opportunity. For example, I admire high performers who have committed themselves to earning their Masters in the evenings because they have to provide for a family.

Esplora altre recensioni su Progressive Insurance

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance is decent

Svantaggi

Management can be overbearing with the micromanagement

5,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Svantaggi

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

Vedi recensioni per: Utile|Valutazione|Data|Tutto