Vantaggi
Free snacks Free Gym Fantastic Bonus Structure if you don't work 40 hours a week. Flexible schedule if you don't work 40 hours a week.
Svantaggi
Terrible bonus structure for people working 40 hours. Dishonest and disingenuous management. They will happily lie about anything to keep you going. Non-existant corporate ladder. There is no telling what they are looking for for promotions. The key is generally if you worked for your sup or manager at another location (If you're coming from Discover this is massively in your favor.) The company used to be great for their employees, now you're all cogs in a machine in a city where they have an unlimited amount of cogs. They hide the bonus numbers so they don't have to explain them. Bonuses were paid last week but the actual report for it hasn't been released yet, so agents can't make sure everything is accurate.