Vantaggi
The pros were the friends you could make here
Svantaggi
Cons would be that those friends usually left quick, this company has a high turnover rate for a reason. My whole team quit within weeks of each other including me. Our manager ignored us, the higher ups only looked at numbers and not how the teams were working together. We would have meetings constantly about how our mental health mattered and how we were important..... only to be looked down on and treated as if we were children. They made the top billers or the most productive people in the company make it seem easy and encouraged a horrible work life balance. The work especially was too much to achieve in one day plus they monitored every call you would dial and all your messages sent and emails through a specific report. All your numbers in one report where they pick you apart and criticized and looked down on you eventually causing you to work longer hours and if you gave feedback they usually shut you down. You are just another number here and they try to do diversity meetings and programs. But every meeting I’ve attended not one was ever happy, no one was ever enthusiastic, most of the time they expect you to be grateful for what they’re doing and mentioned “you have to work so hard” and “we can make more than doctors” but never asks what can we do better? in an honest way. You can’t trust your managers or anyone really. Honestly I am a grown adult and I take responsibility for working here but I absolutely regret it in so many ways.