Small call centre company with limited growth opportunities and stringent HR policies - Recensione dipendente - Implementation Specialist presso Prompt Alert

2,0
24 set 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots to learn especially with databases, telecommunication and business development (client relations) fast paced environment. Other pros include Pizza lunches, Beer cart on Fridays.

Svantaggi

Most of their agreements are done on contract, low starting salaries compared to the industry. Managers tend to be coercive and micro manage. The opportunity for lower tier staff developing into management/supervisor roles are very slim as most managers are hired externally, leaving the employee to essentially serve as a call centre operator.

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1,0
25 giu 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Teams, snacks, free coffee, decent size kitchen for the size of the company.

Svantaggi

Frustrated Employees, VERY poorly managed company especially after takeover. It's unimaginable that closed entire offices and fired the whole sales staff with no plan nor follow up. Migration of 800 clients was poorly planned, no Project Manager, Sales flat lined for years then someone finally realized they still had no plan for Sales (I'm not referring to increasing sales, I mean there were NO sales).

3,0
11 set 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The working tempo is nice and relaxed. The people are awesome. Management is attentive. There is always something to do.

Svantaggi

The work can be mundane. Communication within the company can often lead nowhere. Innovation moves at a snail's pace.

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