Small company growing without direction - Recensione dipendente - Dipendente anonimo presso Prompt Health

Incredible Culture, meaningful work, good coworkers.

No cons at this time

They were pretty nice and seemed to have a positive mission. They do value work life balance.

The EHR is not as friendly as they say it is. It really lacks an admin-user POV. There was a high turnover rate for the 3-4 months I was there. Someone was quitting every other if not every week. Even more, there was a lack of structure for training and management. Training is definitely meant to be self taught. And the complexity balance between billing tickets vs clinical tickets is definitely unequal. It was a really strange place to work. Many people who work there are previous clinicians, which I think is a great idea, but I also think some lack a well-rounded POV to be in management or leadership. The weirdest part is to have all these clinicians and have such a lack of structure training with an actual trainer. Be prepared. You will spend more time reading and watching videos to train, rather than having access to someone for support. They coin it is as needing to have an independent, motivated personality, but it's really so that they can lowkey gaslight you into believing that it's your fault if it doesnt work out.