0/10 - Recensione dipendente - Customer Service Representative presso Pure Talk

Great place to work, easy environment! great training to prepare for the job! Fix scheduled which allows you to schedule different appts needed out side of work.

open every day of the year.

The weekly Friday pay schedule was one of the few consistent positives.

If I could give them a 0, I would!. My experience at this company was extremely challenging due to ongoing issues with structure, communication, workload, and workplace culture. The environment felt highly reactive, with constantly shifting priorities, unclear expectations, and unrealistic timelines that made it difficult to consistently produce quality work. Communication from management was limited and often inconsistent, and meaningful feedback was rarely provided outside of annual reviews. There was also a strong culture of gossip that negatively impacted trust across teams. In addition, I personally experienced and observed behavior from leadership that felt disrespectful, exclusionary, and lacking inclusivity, which contributed to an uncomfortable work environment. (Highly toxic environment) Despite taking on significant responsibility and frequently handling urgent, last-minute work, recognition and compensation did not reflect the level of work being expected. Overall, the environment took a serious toll on employee well-being and made long-term growth and sustainability difficult.