Hybrid schedule, but frequent leadership changes and job insecurity - Recensione dipendente - Technical Support Specialist presso Q-MATIC

Great place to work the people are great and the management team is open to new ideas.

I wish I had more travel

Remote Light Travel for client visits and sales kickoffs Employees are very friendly

Half of the company is in the EU, which can make coordinating meetings difficult unless they stay up late or you get up super early. It's almost too easy to have work on your plate after hours or during a weekend. There are extremely dry periods where sales aren't coming in at all, but just when that becomes the norm, RFPs start pouring in. Stay on top of your day-to-day tasks that are asked of you and you'll thrive. Fall behind, and you risk losing the trust of your sales team. You never really know who the SME is for each piece of the overall puzzle. So you end up asking the same person for everything and it kind of feels like you're not getting to know the strengths of anyone else in the company. The first few months is quite literally equivalent to drinking from a firehose. Have a coffee and notebook ready every morning for those first few months.