If you're not a soulless drone then there are quite a lot but I'll just touch on a few of my favourites as it's getting late and I have to return to this hell hole in the morning. QA are awful at communicating anything, whether it's something minor or a major change within the business the information will trickle down slowly, sometimes never reaching certain members of staff. Those members of staff will then be blamed for not knowing about the change. Blatant favouritism exists within a number of offices and there also seems to be a bias towards certain offices compared with others. QA pretends to be about educating people and helping them take the first steps in their dream careers etc. In reality they are a faceless corporation who only care about making more money for the shareholders. Everyday behind the scenes someone will be devising a new way to make your job harder just so they can increase profit margins by the smallest fractions, although if rumours are to be believed the business is in trouble and every little counts. All the people you like will leave.