Very good environment in a big company - Recensione dipendente - Service Desk Analyst presso QAD

4,0
30 nov 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good environment and very nice teammates and team leader. Opportunity to learn every day and to work remotely with your colleagues.

Svantaggi

Maybe some lack of information about internal procedures and at the beginning (before the pandemic) it was not possible to work remotely.

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Risposta di QAD
5y
Thanks for your comments about working at QAD! Many things have changed with the pandemic and it has given us a chance to experience working from home. We haven't made any long term decisions on where work will be done, but we are analyzing it so that we can improve upon the long term experience. More to come in the coming months. Thank you!

Esplora altre recensioni su QAD

5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing welcoming and supportive culture, very respectful of work-life balance. Great place to learn and grow.

Svantaggi

Very fast paced, you own your performance. Not recommended for someone who wants to "take it easy" or "coast"

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Risposta di QAD
1mo
Thank you for your incredible 5-star review and for your dedication to QAD over the last several years! It is wonderful to hear from an Operational Excellence Coach who truly embodies the high-performance mindset we value. We are thrilled that you’ve found a supportive environment here that balances professional growth with a respect for personal time. Your perspective on "owning your performance" is spot on, and we appreciate you helping us set the bar for excellence in Brownsville. We look forward to many more successful years together!
1,0
23 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was a genuinely great company to work for prior to 2025. Excellent experience working here during the transition stage from On-Premise to Cloud under the previous leadership (Anton). The core QAD ERP is a complex, valuable software that was making solid progress toward a SaaS model before the recent shifts.

Svantaggi

Drastic Culture Shift: The workplace became instantly toxic when the new CEO (Sanjay) took over. His first all-hands call explicitly stated the company was doing poorly, setting a deeply demotivating tone. Subsequent calls have been filled with mean-spirited treatment toward employees. Mass Layoffs & Outsourcing: The company let go of highly experienced resources—the backbone of QAD—in the AMER and EMEA regions. They completely outsourced critical Cloud Operations (which maintains the core infrastructure) to a vendor in India that has zero knowledge of QAD. Severe Micromanagement: Because the new outsourced team lacks domain knowledge, there is intense micromanagement, and leaders are now expected to be available 24/7 to compensate. Misguided Strategy: The new leadership immediately scrapped ongoing developments to focus entirely on customer support. There is no job security left in the AMER and EMEA regions. Misleading PR: Don't believe the social media hype or paid articles. The heavily boasted AI integration is actually a tool developed by Redzone, and despite a "great launch" in November 2025, nothing has actually gone live yet.

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Risposta di QAD
2mo
Thank you for your ten-plus years of service and for your significant contributions to our Cloud transition. It is disheartening to hear that your experience changed so drastically, as we take your concerns regarding culture and leadership very seriously. We are currently navigating a period of significant evolution, and while these transitions are difficult, we value the expertise that built this company. We appreciate your candid feedback and wish you nothing but the best in your future professional endeavors.
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