Vantaggi
Flexible arrangements
Great colleagues at same level
Work completed for the benefit of members (could see the vision of how changes would improves members super/support)
Nice workspace/Good facilities
Once you're in, it's very easy to stay
Svantaggi
Shift in leadership and management, changing back to a bit of a boys club.
My personal experience is was that bullying wasn't viewed as an issue, being called out by senior managers in reply all emails and meetings was acceptable.
Lack of effective communication from top down and across departments, you never really know what's going on with the rest of the business.
Frontline and operational staff under a lot of pressure to meet targets and implement new ways of working.
Can be difficult to develop out of the Contact Centre, they notoriously refuse to release staff for secondments and permanent roles due to 'business needs' (lack of forward planning for staff attrition).
Values on paper are great however they are not truly lived or supported in the work environment. They are buzz words that people use to make it appear like they are living the QSuper way.