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      QTS

      Azienda coinvolta

      Recensioni su QTS

      Frustration-Dissonance-Burn Out - Recensione dipendente - Operations Technician presso QTS

      1,0
      11 nov 2022
      Operations technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Very little here that is truly a pro. The volunteerism is as close as it gets. The scale tips overwhelmingly to the con. Read on.

      Svantaggi

      Very poor work-life balance. Employee burn-out is rampant among the site operation team members. So much so, that it has become normalized and expected from the site managers down. The first rule of the operations team is that we don't talk about the low staffing, fatigue, and burn-out. We are expected to keep pushing forward with little regard to physical or mental consequence. If our customers were informed of our operations team staffing levels on night shifts, holidays, and recurring staffing shortages, they would be utterly shocked and concerned. Specifically, with the DCO teams, the employee attrition is appallingly high. Our customers that have a daily employee presence in our data centers even go out of their way to regularly voice their concerns directly to DCO staff about employee turnover. Salaries are below market levels, despite the insistence of HR stating the opposite, in a fashioned robot-like cadence. If they keep saying it's true, the employees will begin to believe it, right? In this highly competitive labor market, you don't have to look too hard to find better pay, better opportunity for advancement, and better environments in which to work. After nearly 7 years with the company, I'm doing exactly that.

      avatar
      Risposta di QTS
      3y
      Thank you for taking the time to provide us with your feedback. It is unfortunate you are leaving QTS after seven years with a negative view of the organization. QTS, along with most other companies, regularly conducts market wage analysis to validate our pay ranges are market competitive. We also survey other companies to ensure we offer a variety of employee health and well-being programs and benefits. QTS has an industry leading customer Net Promoter Score of 90; double the industry average of 45. We staff our sites to the right work at the right time; which includes scheduling recurring tasks during standard hours. We also offer career pathing opportunities that support growth and development among a variety of job families. We wish you success in your next endeavor.

      Esplora altre recensioni su QTS

      5,0
      15 giu 2026
      Development project manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The company has continued to find new ways to increase retention. Have a great team and feel supported by management. Just added a new equity program along with already existing stock purchase program.

      Svantaggi

      Limited amount of work from home days allocated per employee. No car bonus or reimbursement for tolls on commute to work.

      avatar
      Risposta di QTS
      1w
      We appreciate the review! It's encouraging to hear you're excited about our new equity program, "Together We Grow." When QTS is successful, everyone is successful! QTS recognizes that work flexibility is important and employees are encouraged to utilize all 52 work-from-home days every year. This does not include days when the unexpected occurs, like picking up a sick child from school, running home to take care of an immediate need, falling ill, etc. Thank you for your feedback and contributions to QTS!
      5,0
      4 mar 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Servant Leadership - Folks will lean in to help you resolve issues. Fluid workflow - There are opportunities to work with other workgroups when you have spare capacity to grow your knowledge/experience into other areas. Rampant Growth - Industry as a whole is expanding very fast. Giving new opportunities for movement Environmental stewards - Leader in sustainable data centers with closed loop cooling. Community driven - Constantly have volunteer opportunities available and actively looking for more Teamwork - From at work, to at home; Your coworkers, managers, and executives actually care about you. They want to know who you are and are genuine in their interactions. CEO's will actively strive to learn your name... so it still has the small company vibe, but it is getting bigger fast.

      Svantaggi

      Growing pains - Rapid growth and expansion have left some policies in need of polishing/creating. With the rapid growth there is upward mobility that leaves production vacuums behind. Good/Bad - the expansion doesn't appear to be slowing down anytime soon.

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