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      QVC

      Parte di QVC Group

      Azienda coinvolta

      Recensioni su QVC

      CST Rep- Staff is nice, Low Pay, Unrealistic Call Handle Times - Recensione dipendente - Customer Service Representative presso QVC

      3,0
      5 feb 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Staff is nice and good benefits.

      Svantaggi

      Unrealistic Call Handle times due to customers trying to keep you on the phone for numerous problems. If you try to get off the phone after repeating yourself numerous times, they get mad. Quality Team is very picky on scoring you on your calls. Low pay for the level of stress. Meeting the AHT is very stressful and then upsells, plus quality grading you on your calls. $15 per hour and caps out at $17 per hour in 2 years. Customers can really be manipulating and hateful if they don’t get their way. They immediately ask for a supervisor if they don’t get their way.

      Esplora altre recensioni su QVC

      5,0
      30 apr 2026
      Stagista anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Welcoming team & good place to learn

      Svantaggi

      Remote work made it difficult to build connections

      1,0
      13 mag 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work from home, is about the only pro for the job

      Svantaggi

      No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

      1
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      Ricerche correlate: Offerte di lavoro di QVC | Stipendi di QVC | Benefit di QVC | Colloqui di QVC
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