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      QVC

      Parte di QVC Group

      Azienda coinvolta

      Recensioni su QVC

      Remote work - Recensione dipendente - Customer Service Representative (CSR) presso QVC

      2,0
      23 feb 2026
      Customer service representative (csr)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work & you also get a discount on purchases.

      Svantaggi

      Difficult customers who get lonely so they call QVC customer service to annoy them. Also, very little support from supervisors on escalated calls. Micromanaged from supervisor, with short breaks.

      Esplora altre recensioni su QVC

      5,0
      21 giu 2026
      Order service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexibility to work from home.

      Svantaggi

      High call volume. Can't even sip water before the next call is coming through

      1,0
      20 giu 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Only pros - wfh and you get a nice discount

      Svantaggi

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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      Ricerche correlate: Offerte di lavoro di QVC | Stipendi di QVC | Benefit di QVC | Colloqui di QVC
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