Fun company, no direction - Recensione dipendente - Master Control Operator presso QVC

3,0
11 mag 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Fun work environment -Most people are genuine and very good at what they do -Questions can always be answered -Good discount

Svantaggi

-No clear direction of company’s future -No sense of a roadmap for broadcast (they keep changing channel names and changing branding) -Complete disconnect from the WFH people to in studio people

Esplora altre recensioni su QVC

5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility to work from home.

Svantaggi

High call volume. Can't even sip water before the next call is coming through

1,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Only pros - wfh and you get a nice discount

Svantaggi

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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