Vantaggi
Good products, good people who want to make a difference.
Svantaggi
Used to be an innovative company, but in the last three of four years only basic accessories have been released.
Two of the top sales reps left due to reduction in compensation, which was further reduced last year after the annual YTD bonus was removed.
Were told numerous times how the company has gone LEAN, but after 10 years there is still a tremendous backlog which we never got out of. Went from 2 day lead time to over 7 day lead time on consumable products. and ever after changing the lead time, many orders still were past due. Bad decisions made from the top down such as having Customer Service Reps work on assembling products (these are medical devices by the way) mean while, the phones were not answered as fast as normal.
Moral is rock bottom low; launched new products at major trade show only to be with out samples and marketing materials to show to customers (for months). Absolutely horrible training, condescending management styles. It's gotten so bad, its hard to believe anything management says.
I left the company because it was starting to become a broken record of the same issues (lead times never being fixed), compensation being decreased, lack of transparency and extremely poor to no communication.
It is sad really, for a while we were really taking market share and bringing up the industry through innovation.