It's a Job And That's All - Recensione dipendente - Field Service Technician presso Quadient

3,0
20 mar 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

*Almost every day was different *Got to see all sorts of new and different places *Company car with a gas card *Stable, secure job *Company cell phone and laptop *Vacation time *Commission on supply sales *Office closed for many snow days and still paid employees

Svantaggi

*Lack of advancement opportunity *Service team is always short-handed and stretched thin *Laid off several technicians in the past few years and did not replace them *Salary is okay but not what it should be *Annual raises are a joke (1-2%) *Management doesn't care how the techs feel *Too much windshield time (driving) due to techs covering large territories

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5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits and great people.

Svantaggi

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Risposta di Quadient
3w
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
2,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Manager Flexible work hours Other sales members

Svantaggi

The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.

avatar
Risposta di Quadient
3w
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.
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