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      Qualfon

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      Communication is Key and they don't do it - Recensione dipendente - Customer Service Representative (CSR) presso Qualfon

      3,0
      9 ago 2021
      Customer service representative (csr)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      It was work from home, and involved chat and email, not just phones.

      Svantaggi

      If trainers don't train you in certain aspects, they'll throw you under the bus, lie, and say they did. The whole company is terrible at communicating: policy changes, attendance, training. And the queue manager was terrible and inefficient. The way she divided up the workers made little to no sense most times.

      Esplora altre recensioni su Qualfon

      5,0
      30 apr 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great to work from home Nice people Leadership was awesome

      Svantaggi

      401k was less than others

      2,0
      31 mag 2026
      Csr agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Pay was good. Training was comprehensive and the trainers were amazing

      Svantaggi

      Call center job so you will be swarmed with calls. Weird shifts. Management is annoying about time management. Being late 1-2 minutes gives you points and with enough points you get fired. Pay is around 20-21 Would only do this to gain experience or if I am on my last choice Weird hours

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