I transitioned to Qualitest after 15 years in the call center industry.
It’s a new field and a professional challenge to explore and learn.
In my role, I enjoy autonomy and independence in my work, collaborating with managers across different divisions.
Despite the challenges the job market is facing in the high-tech sector, Qualitest manages to maintain stability and job security for our employees.
During the war, all resources were allocated to support reservists and their families.
My direct manager provides me with independence and strong backing to drive change.
Svantaggi
Over the past year, we have experienced efficiency improvements in computerized systems that required patience and adaptability from all of us, as these systems bring new added value.
Risposta di Qualitest
7mo
Thank you for sharing your thoughtful review!
We truly appreciate you highlighting both your professional growth and your positive experience collaborating across teams.
It’s great to hear that you value the independence and support provided by your manager, as well as our ongoing commitment to stability and care for our employees — especially during challenging times.
We also appreciate your constructive feedback regarding system improvements. Changes can take time, and insights like yours help us ensure that transitions bring lasting value and a better experience for everyone.
Strong and diverse client base across multiple industries, which provides stability and broad market exposure.
Experienced(CoE) team available to support additional client requirements and complex projects.
Wide variety of customers, helping employees gain exposure to different business domains and technologies.
Opportunities to work on large-scale and challenging projects with cross-functional collaboration.
Supportive knowledge-sharing culture with access to skilled professionals and domain experts.
Good scalability and resource availability for handling growing client demands.
Svantaggi
IT support restrictions on many tools, systems, and access requests can sometimes slow down work efficiency.
Approval processes for access, software, or operational requests can be lengthy and frustrating.