Meh - Recensione dipendente - Client Success Representative presso Qualtrics

1,0
9 mag 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great holiday parties. Uh-ma-zing. Seriously, the best. Energetic CEO. I eat cereal for free every single day.

Svantaggi

Where do I begin? It can't be overstated how poorly Qualtrics pays its employees, even for Utah. I guess all that money went to the holiday parties (see above). Not only does Q not pay its employees, it doesn't value them much at all. I've had two great coworkers laid off in the past few months for no reason at all. They were great people and good performers. Clients loved them too. Worse yet, the layoff was a complete surprise to them - everyone knows that good leaders don't let someone go by surprise. It should have been on their radar through performance reviews, but it wasn't. Completely demoralizing to the group. Client Success is a terrible team to be on. New management of this team care only about adding to the bottom line. We are more salespeople than trusted advisers. We work for managers, not leaders. There is no excitement here, only quotas and performance reviews. No career advancing - it is literally a dead end for me. I wish I had never come. Sales people are gods at Qualtrics, and everyone else supports them. Even Legal, or Finance, who hold fancy degrees, play second or third fiddle to the high school GED Provo-allstar who met his quota this quarter. It's exhausting. Avoid it. Not a happy place to be.

Esplora altre recensioni su Qualtrics

5,0
2 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people, great benefits, good work life balance

Svantaggi

Pay, complex and stagnant product

3,0
27 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Svantaggi

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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