Customer Success Management - Recensione dipendente - CSM - Enterprise Major Accounts presso Qualtrics

1,0
21 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

the actual customer success managers, but they’re well gone from Qualtrics

Svantaggi

While the customer success team itself was fantastic, the leadership was a mixed bag. There were many instances where senior male leadership prioritized self-promotion over actually supporting customer success initiatives. It's important to be wary of titles that may not reflect actual responsibilities at Qualtrics. Steer clear of those who are self appointed SVPs in Provo. The high turnover suggests there may (most definitely) be leadership issues to address.

Esplora altre recensioni su Qualtrics

5,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Svantaggi

A lot of change can be frustrating at times, but necessary

1,0
18 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free lunch and that’s everything

Svantaggi

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

1
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