Customer Success = Awful - Recensione dipendente - Dipendente anonimo presso Quantcast

1,0
29 nov 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Start up perks like beer cart, happy hours, snacks and laid back attire.

Svantaggi

Unfortunately I'm still trapped in this role as a Senior Customer Success Specialist. Tenure is short here and I've seen so many good people go. Due to the company's reorg the CSS role was created and the responsibilities are to carry out the 'behind the scenes' work around campaign build and setup. When things go sour the CSS is the first one to be blamed. Lack of support from leads and no accountability. No one complains to upper management and it's all done behind their backs. Would not recommend anyone for this role.

Esplora altre recensioni su Quantcast

5,0
6 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've been here for almost a year. This place has been nothing but fantastic to work for. My team has great communication and awesome personalities. The term "a good manager is worth their weight in gold" is an understatement on how good my manager is! The P&P team really strives to always find better ways to enhance the employee experience. I consistently feel recognized, appreciated and valued for the work that I do. I can honestly say that I do indeed love my job!

Svantaggi

I haven't really experienced any cons working here at least in my roll. The one issue discussed was recognition but that's consistently getting better throughout the organization.

1
4,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Talented Co-workers Technically challenging work Decent work life balance Good management

Svantaggi

Pay on the low side Sleepy office

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