Do not work here if you are a thinker or a creative - Recensione dipendente - Specimen Processing Trainer presso Quest Diagnostics

2,0
19 apr 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay Nice people Teamwork makes the dream work Awesome benefits like health insurance

Svantaggi

Took their hiring process 3 months to finish hiring me and get me into their onboarding. They should have had me there a month before a new training class started, to gain background knowledge on their software and specimens. Terrible onboarding program , especially if you are going to train others. Specimens processing system has many exceptions to memorize & lack of innovation to solve their own problems. Outdated training materials by 10 years Compliance is out of date Training materials missing many examples and images of specimens received 70% of business is done on Night Shift, but your managers won’t be there to answer questions Asking questions about metrics and performance will see you marked as a “troublemaker.” New positions barely recognized Lack of retention for employees Managers want robots that do not question about metrics, performance, pay, bonuses, AIP. Basically don’t ask questions. This flies in the face of their “corporate values” of “seeking to understand.” You’ll process for hours, only to be told that what you processed isn’t counted toward your numbers. Managers are lax on updating SOP info which will mean you get different SOP info due to word of mouth Basically, if you manage people, you aren’t expected to work nights much, which leaves a power vacuum during heavy processing times. Supervisors that are there are just about useless.

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5,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Career growth and technical skills

Svantaggi

location is bad, a lot of overtime and short-staff

1,0
2 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I don’t think there’s any pros honestly

Svantaggi

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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