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R3 (MD)

Recensioni su R3 (MD)

Honest Review - Recensione dipendente - Solutions Center Engineer presso R3 (MD)

2,0

14 mar 2025

Solutions center engineer

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

1) There are individuals that work at this company that are easy to work with and are also knowledgeable 2) Being an MSP, you'll be exposed to various technologies to learn 3) Insurance is paid for

Svantaggi

Unfortunately, the cons of working here far outweigh the benefits. The company struggles with a lack of accountability, as employees often push work onto others and fail to respond in a timely manner, especially in a remote environment. Management frequently makes promises about training and career growth but does not follow through. There’s a toxic ‘family’ mentality among employees, with some doing minimal work yet making the most 'noise' during company meetings. Team leads fail to update critical documentation and tend to gate-keep information, contributing to confusion and inefficiency. Additionally, the company hires individuals without relevant background knowledge and depends on more skilled employees to compensate and keep the company afloat. The lack of clearly defined job responsibilities leads to work being pushed down to lower-ranking employees. From discussions with fellow employees- the company not only underpays, but also has SIGNIFICANT pay gaps between employees in the same position, and I would personally advise everyone to discuss their pay with their immediate coworkers for transparency. Management will chat and speak negatively about employees, only to later turn around and offer praise, creating an atmosphere of inconsistency and distrust. There’s also a growing concern about the company’s future, as the owner frequently claims the company is a ‘family’ and that no one will be left behind, yet the shift in social media presence, tone, and branding suggests he may be preparing to sell the company. I encourage employees to be cautious of this potential change and its impact.

Risposta di R3 (MD)

Thank you for sharing your feedback--we hear you and truly appreciate your candor. We’ll be the first to admit that we are not perfect. And while we don’t know how long it’s been since you were part of our team, we want to acknowledge that we’ve been actively working to improve in several key areas. We’re glad to hear that you enjoyed working with your peers—our team is at the heart of what we do, and we truly believe in creating an environment where collaboration and support can thrive. At the same time, we recognize that accountability and communication are crucial, and we’ve recently identified areas where we can do better. We’re actively taking steps to address them, including strengthening our training efforts to provide employees with the resources and support they need to grow in their roles and beyond. We also want to be clear: our President has ZERO intention of selling the company. Our focus remains on fostering a positive and collaborative workplace where employees feel valued and supported. We may never reach perfection, but we’re sure as hell committed to evolving, growing with intention, and ensuring that every team member has the opportunity to succeed. We appreciate your insights, and because our culture is of the utmost importance to us, we will continue working to build a stronger, more transparent, and more supportive company culture.

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5,0

9 gen 2026

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

It's not "perfect on paper" by any means, but I actually consider that a strength. Leadership is open about what hasn't worked and is actively working to improve things. Rob (President) is transparent, self-aware, approachable, and leads by example. The culture is truly unique. People collaborate, help each other, and genuinely enjoy working together. Drama is minimal and NO ONE takes them self too seriously. R3 is very intentional about protecting its culture. Seriously, some of the best people here. Overall, the organization is real and honest--progress is real, growth is happening, and effort is being made every day to make things better.

Svantaggi

Some of the organizational structure is still being built. Clear processes and long-term efficiencies are actively being worked on but aren't fully in place yet. Communication isn't perfect, but it's improving as feedback is incorporated and changes continue to be implemented.

Risposta di R3 (MD)

4mo

Thanks for sharing the love! We're thrilled that our efforts are resonating with you. We appreciate your recognition and support as we continue to grow and get better every day.

2,0

20 feb 2026

Engineer ii

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Getting to work with my coworkers.

Svantaggi

The CEO frequently speaks about “growth” and improving departments for the better. However, the engineer who actively pushed for meaningful change, advocated for a healthier work environment, and worked to improve company culture was ultimately let go. Every concern he had was not empty. It was paired with a solution — not just ideas, but proven approaches that have worked extremely well. He even had a one-on-one meeting with upper management who acknowledged and heavily agreed to his ideas and his promise for a better work environment. A few weeks later, he was unexpectedly fired. employees are encouraged to speak up at R3 , but those who do face consequences, if it does not align with the company. it sends a clear message. That is not the kind of environment many professionals and my self want to be part of. My experience showed me that this“R3 Family” that they constantly try to push does not align with how concerns are handled. What was presented as a “better” MSP ultimately proved to be far more disappointing. Without alignment between leadership messaging and action, it will be difficult for R3 to compete with its competitors at a higher level.

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R3 (MD)

Honest Review - Recensione dipendente - Solutions Center Engineer presso R3 (MD)

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