18 mag 2026
Risposta di RAC
2wThank you for taking the time to share your feedback. We’re really pleased to hear that you built strong relationships during your time here and found the training and structure helpful -that’s important to us.
We’re sorry to hear about your experience in other areas. Creating a positive, supportive environment where people feel valued and set up to succeed is something we care deeply about, and it’s disappointing to hear your experience. Your comments around targets, recognition, systems, and shift patterns are all taken seriously, and we know how important it is that these feel fair, achievable, and consistent so we'll be taking this away to look at with the relevant teams.
We’re continually reviewing how we support our colleagues, from the tools and processes we use, to how performance is recognised and how feedback is actioned -and insights like yours help highlight where we need to improve.
Thank you again for your honesty, and we wish you all the best in your next role.