A stepping stone but wouldn’t recommend - Recensione dipendente - Sales Representative presso RAC

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked with some lovely people at the RAC, if you manage to stay and pass probation, you gain some respect and make friends. Basic salary is not too bad. There’s structure and the training is good.

Svantaggi

Bonus is capped and it’s extremely hard/almost impossible to earn maximum bonus. Although close colleagues can be friendly, it’s not a great environment. Always someone in tears. Always being made to feel that you’re failing despite working with software that is very out of date and processes that are frustrating. You’ll get hero shoutouts (certificates) for achievements which are soon forgotten and you’re blamed for company failings shortly afterwards. Good people aren’t valued. There doesn’t seem to be a complaints department so frustrated customers just keep getting sent round in circles ruining sales conversion! Shifts are different each day and designed to benefit the company. They don’t consider the impact on the employee.

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Risposta di RAC
2w
Thank you for taking the time to share your feedback. We’re really pleased to hear that you built strong relationships during your time here and found the training and structure helpful -that’s important to us. We’re sorry to hear about your experience in other areas. Creating a positive, supportive environment where people feel valued and set up to succeed is something we care deeply about, and it’s disappointing to hear your experience. Your comments around targets, recognition, systems, and shift patterns are all taken seriously, and we know how important it is that these feel fair, achievable, and consistent so we'll be taking this away to look at with the relevant teams. We’re continually reviewing how we support our colleagues, from the tools and processes we use, to how performance is recognised and how feedback is actioned -and insights like yours help highlight where we need to improve. Thank you again for your honesty, and we wish you all the best in your next role.

Esplora altre recensioni su RAC

5,0
25 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Part time, flexible schedule, independent

Svantaggi

Last minute changes, hours dropped at last minute

4,0
6 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Love working with people daily

Svantaggi

Long hours but 2 days off weekly

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