Fired today due to lack of product knowledge - Recensione dipendente - Customer Service Representative presso RACV

1,0
7 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Teams are great, some floorsupport are great.

Svantaggi

No progression after graduation, after 12 weeks. Need to grasp scripting

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Risposta di RACV
1y
We really appreciate you taking the time to share your feedback and being so open with us. We want our people to feel supported throughout their journey with us and understand we don’t always get things right. We take your feedback on board on how we can do better.

Esplora altre recensioni su RACV

4,0
9 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

RACV pays well, offers generous employee discounts across its insurance and leisure products, and is financially stable with a genuine respect for work-life balance. As with most organisations, your experience will ultimately hinge on your division leader and direct manager. The majority of senior leaders are smart, respectful, and genuinely care about their teams — though a minority will put their own ambitions ahead of the people they're supposed to serve.

Svantaggi

Like many large organisations, RACV's scale comes with real constraints. High overheads, accumulated tech debt, and rooms full of 50+ stakeholders can make innovation feel like swimming upstream. Decision-making is slow, and with senior leaders holding strong opinions, employees can find it easier to follow orders than fight for new ideas. Resources naturally flow toward the top organisational priorities — which means some parts of the business are left to make do with less.

5,0
11 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Free gym - Modern city office with coffee machines etc. - Supportive environment - Flexible working (3 days in office) - Good benefits

Svantaggi

- Red tape/slow processes - 0% BAC policy

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