Low pay, good culture - Recensione dipendente - Sales presso RDI

2,0
9 dic 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The culture and the non management employees are great.

Svantaggi

Low pay, undervalued. The supervisors don’t have the discretion to make Decisions. You can be a top performing employee and get a call that your child was in a car accident 30 minutes before your shift ends on a slow day- and will be told if you have to leave fine but you get an attendance point? I didn’t have very many emergencies in the several years that I was there, but these kind of scenarios continue with multiple team leads and supervisors to other employees. Also most customer service jobs in the industry start out at around $15 hour, they just recently began offering $11to$12 to new employees! To put that in perspective- White Castle starts at$13 hour with benefits. RDI will spend huge amount of money on company picnics when most workers are on food stamps because of the low pay, when the $100,000 picnic budget could be much better served by canceling the picnic and dividing that amount as Christmas/yearly bonuses to your staff for continuing to work for low wages. Most employees who have been there for years don’t even make $15 hour so you will make less than other csr jobs.

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Risposta di RDI
4y
Thank you for your feedback. We see you're a current employee with us and encourage you to speak directly to our Culture Director so we can further review your concerns directly. RDI strives to offer competitive compensation based on the market, campaign/profile, and experience/skills required, as such, starting pay will vary. We'll review this feedback with the leadership team and hope you will also connect with ELL Well.

Esplora altre recensioni su RDI

5,0
20 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I always had the opportunity to hit 40 hours every week.

Svantaggi

Stressful work if not able to acclimate to phone calls.

2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Holiday pot lucks (with meat provided by RDI) Will pay for exercise/gym as long as you're willing to meet the requirements (otherwise you pay). Ok benefits Some projects offer remote work after probationary period, including equipment Sales jobs may pay higher than customer service and tech support Everyone is super nice to you in orientation+training (it doesn't last)

Svantaggi

No attention to dietary restrictions for pot luck, causing some people to not be able to enjoy. Definite focus on unhealthy eating with most snacks, meals and beverages in the canteen being crap, and a culture that seems focused on being unhealthy, and enabling obesity. False sense of culture presented during training - real culture becomes obvious after. Claims of "family" style, interest in feedback, inclusiveness and so on largely false. Climate controlled by site director, and they're generally interested in minimizing the cost so you may be too hot/cold. Deceptive culture, two sets of rules - one for the clique of managers, supervisors (glorified team leads) and 'special' employees, the other for everyone else. I.E. Favoritism. You can feel it from the moment you get out of training. Lack of interest in actual feedback, coupled with defensiveness or attacks Dishonesty and some bullying by leadership Very strict rules about bathroom use time (20 min/day). If you have a medical excuse, you can get an exemption so you aren't written up, but you won't be paid for that time in excess of 20 min/day. You're given your supervisor and manager's phone numbers to contact outside of work but good luck getting a response every time you need to contact them! Pathetic training by people with no experience in that area, who are led by onsite directors with no experience in education, either, leaving you potentially ill-prepared for your job. Sub-par salaries, which they blame on the clients. Holidays and holiday pay depend on both RDI rules and client rules, not just RDI, so you may not get vacation pay for some holidays. Very stingy company shoveling money upwards to the C-suite while maybe people in lower positions get crap pay, and some of the people you promote end up giving too much of their personal time to you without proper compensation. I could go on and on....

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