No livable wage, leadership sucks - Recensione dipendente - Call Center Agent presso RDI

1,0
10 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice location, decent office, smoke break area

Svantaggi

They cap you out of a raise and it is not a livable wage even when your review and weekly coaching shows you are doing great. Leadership shows favorites and rules don’t apply for everyone. They would rather spend money on the community then there staff making a decent wage. Leadership is supposed to coach agents weekly but they just make us sign a form in the system and don’t actually coach and they don’t get in trouble for it.

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5,0
14 gen 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very flexible, caring people. Honestly some of the best people I have ever met.

Svantaggi

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great management, set call flow, stable, multiple events and gatherings for free food and community.

Svantaggi

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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