Churn now, I expect it will get better. - Recensione dipendente - Senior Product Manager presso REI

3,0
10 feb 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good brand. Good customers. Good values. Many good employees. Good business model (Co-op). Good growth. Good culture to contribution to society. Kent, Washington office isn't horrible, and too will be going away (eventually - location is stll TBD).

Svantaggi

Many things are in flux, and there are many changes happening. Some groups are struggling to learn how to structure and run their business in the modern world. REI's "management structure and culture" felt entirely like military rank class, where the Enlisted class classed with the Officer class. This is in contrast to being a good leader, and those "officers" treated employees like humans, and work to understand the problems they're trying to solve. Many old technology, and technology practices, with few (no?) technologists in management. Waterfall and Projects are entirely too common (Note: Agile is present, and trying to take hold elsewhere, but still being figured out)

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5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

very supportive management and team members.

Svantaggi

sometimes, the hours are late. But very doable.

3,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Svantaggi

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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