A total waste for you, for the planet, your bank account, your career, and your dignity. - Recensione dipendente - Associate Designer presso RH

1,0
21 feb 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not a single one.

Svantaggi

This place gold plated everything they told me in the beginning starting with the 3 months of interviews. After 5 interviews and a mock project they required, they offered me a salary that became hourly pay and subsequently became part-time. The entire team was drastically cut back on hours at the end of the fiscal year to meet fiscal goals for the gallery while our own bills went unpaid. They put a ton of energy into new hires and make the job seem like a dream. The reality is that you will always be treated as if you are a “deficit” and that you need to do better even when you’re giving it your all. For this company “doing better” means doing more in less time regardless of the quality of the outcome. They sold the job as a professional interior design job and required a 4-year degree in interior design for the position. Once I got past the bs, the job felt like the closest thing to working on a used car lot that I can imagine. They pride themselves on not basing pay on commission, but your hours are cut because you’re not selling enough. The place is unethical, but you’ll sit through an hour long meeting every day that is based solely on “values”. You will be uncomfortably forced to share personal stories in front of the entire room in these meetings and if you don’t you’ll be reprimanded. The leadership style makes me nauseated for the disingenuous and demeaning style of management that is designed to keep you feeling bad about yourself. You will be treated like a child, not a professional. The fake tone in their voices is like nails on a chalkboard when you’re overwhelmed, unheard, and out of time. Leadership is two-faced and will say something to you privately that would get them fired if they had HR. Thats right, no HR for a company as monolithic as RH! Terrible quality of products —you will be required to redirect a conversation when sustainability is brought up because there are absolutely no standards. In fact, there is a policy that furniture must be thrown away and cannot be donated. If an employee tries to take a piece of furniture out of the “trash”, they will be fired. Terrible quality of workplace. Every ounce of energy goes into the client who is not paying for interior design services. There is no limit to how many projects you’ll work on so you’ll be constantly overwhelmed. There is no one with design experience in leadership so your needs will never be heard. You will leave this place with nothing to put into your portfolio; no photos of your work, no presentations, and a joke of a name on your design resume. Run, don’t walk.

Esplora altre recensioni su RH

5,0
2 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Experience working for on of the leading innovators in the design industry.

Svantaggi

The scheduling department being in a regular call center and not the gallery

4,0
20 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

One of the strongest aspects of this role is the autonomy. I’m trusted to make decisions that genuinely support the customer experience without constant approval from leadership. If I believe an exchange plus a $250 gift card is the right solution to preserve a relationship, I’m empowered to do that. That level of trust creates confidence and allows us to move quickly when issues arise. Leadership is accessible when needed, especially in escalated situations. I’ve never felt left alone to manage something beyond my scope. There is also regular voluntary overtime available, which is a plus for those looking to increase their hours. For someone transitioning from another industry, the environment feels more structured and brand-focused, which has been refreshing

Svantaggi

The clientele can be challenging. Some customers assume that spending thousands of dollars entitles them to treat frontline employees disrespectfully, even when those employees had no involvement in the original issue. It can also be frustrating to hold a boundary with a customer, only to see it reversed after escalation. While I understand the desire to preserve relationships, it can unintentionally undermine employee confidence and consistency in standards. Because RH carries so many collections and product variations, the learning curve is steep. Customers often expect immediate, detailed product knowledge, which takes time to develop.

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