10 lug 2018
Risposta di RK Dixon
7yThank you for taking the time to review us. It’s clear from your feedback that you were disappointed by recent changes we made to the business. Change can be hard and we empathize with that. That said, change is needed sometimes to make a business stronger.
We did some fact checking, and our turnover has actually decreased from last year to this year. Regarding the cuts that you mentioned, some of the reductions that were made in 2017 strategically align us for growth. Others were voluntary retirements, which was a good resolution for both our employees and our company! In addition, we have made necessary changes that our CEO and President are currently overseeing to make sure annual reviews are given consistently. When pay increases are earned based on performance, we issue them just like any other company.
We feel we are making positive strides, and in case you weren’t here during second quarter, we implemented a company-wide survey. As a result, we have been meeting with our staff to look for ideas and suggestions to make us an even stronger company.
As a former employee, we welcome your further comments and concerns via phone or even in-person as we want to fully understand more where you are coming from. Again, thank you for your feedback and we wish you well in your career.