Working here is wonderful - Recensione dipendente - Verifyer presso ROI Call Center Solutions

5,0
11 gen 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It has a wonderful and welcoming training program to get you started and then your team leaders are all super interactive and encouraging. Everyone is very easy to get ahold of if you ever need help and they genuinely make you feel like your work is appreciated.

Svantaggi

Sometimes scripts change so you have to be prepared to adapt and answer customer questions you may not have been prepared for.

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5,0
12 mag 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible Remote Work Good leadership

Svantaggi

Not many to mention here

1,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work opportunities, really is the only Pro.

Svantaggi

Poor communication, lack of transparency, limited employee support, and an overall culture that left me feeling undervalued. I would not recommend working for this company based on my personal experience. During my employment, I witnessed what I believed to be the creation or alteration of documentation to justify employee terminations after the fact. I was also instructed to participate in preparing documentation that, in my view, did not accurately reflect events or the timing of performance issues. This raised serious ethical and legal concerns for me. Beyond that, communication from management was poor, coaching was inconsistent, and employees often felt disposable rather than supported. Performance expectations seemed to change without clear notice, and disciplinary actions lacked transparency. When my own employment ended, the process felt abrupt and unfair. Despite my efforts to perform my job, I was left feeling that the outcome had been predetermined rather than based on an honest evaluation of my work. If you are considering employment here, ask detailed questions about documentation practices, performance management, disciplinary procedures, and how termination decisions are made. Keep copies of your own records and communications. This review reflects my personal experience and is intended to help others make an informed decision before accepting employment with this company.

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