RSA Archer Support positions should be avoided at all costs - Recensione dipendente - Technical Advisor presso RSA Security

-Completely inept management. -Complete lack of documented process. -Customer "escalations" do not move to more knowledgeable reps; rather become forced priority to the detriment of other clients. -Complete lack of efficient training. -Micromanagement leads to duplicated work. -After leaving the company they illegally withheld my final paycheck for over a month due to lack of documented exit processes.