Alright Job, Good Pay, Not the best management - Recensione dipendente - Customer Service Agent presso Radial

4,0
19 set 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It can be rewarding helping customers and offering good will gestures (gwg). The staff are lovely, you depend on floorwalkers for most things such as advise and passwords and they're very supportive.

Svantaggi

Different training groups are sometimes told different things so there can often be a conflict of knowledge which can screw you over when dealing with customers. If a customer has rang up previously you often depend on other agents to give the right information which isn't always the case.

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5,0
21 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People Work Supervisors Managers Schedule

Svantaggi

Sometimes a lot of pressure Peak season Some benefits Nothing Nothing

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Risposta di Radial
9mo
Thank you for your positive feedback! We're so glad to hear you think we're a great company. We recognize that peak seasons can bring added pressure, and we truly appreciate the dedication and resilience our team shows during those times. We're always looking for ways to support our employees and make those busy periods more manageable. Thanks again for being part of our journey!
4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home Benefits Enjoy the team I work with

Svantaggi

Depends how you feel about a bit corporate company

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Risposta di Radial
2w
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve had a positive experience with remote work flexibility and a supportive team—both are important to us. We also appreciate your perspective on the corporate feel. Feedback like this helps us identify opportunities to simplify processes and strengthen connection across teams. Thank you again for taking the time to share your perspective.
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