Supportive culture but high workload - Recensione dipendente - Senior Manager presso Radicle Health

The people and team culture are the best part of working here. There are a lot of genuinely caring, smart, and engaged employees who want to do good work and support each other. Team interactions are collaborative, and many employees are passionate about the mission and the customers we serve.

Teams have become smaller over time, which can make workloads challenging. There is also a need for stronger internal tools and software improvements to better support employees and customers. As the company continues to grow, there has been a lot of change, and adapting to shifting priorities can sometimes be difficult.

5 years ago it was a great place to work. I was amazed at the caliber of employees and the care and attention given to the customer. Four day work week, unlimited PTO, good work life balance and great leadership.

Private equity decided they were not extracting enough wealth fast enough and things turned south almost overnight. The best employees left quickly in an exodus that started with the very top - they knew what was coming. The rest have been jumping ship as quickly as possible and a good amount with no other jobs lined up. Leadership is toxic and has open contempt for employees and customers. They can't keep that contempt from showing on their faces and in their voices in meetings. Four day work week is gone and we expect unlimited PTO to go next. Already folks are overworked where some are working 60-70 hours. Others are refusing to work more than 40, but also with the expectation that they will be next to be fired. Even before the panic, it was clear that ASG (private equity company that owns Radicle Health) had no understanding of the products nor the customers and would often reverse course after sometimes years in a direction everyone with understanding knew was a bad idea from the beginning.