Very Disappointing to Work Here - Recensione dipendente - Customer Service presso Rakuten

1,0
21 mar 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Twice weekly lunch Once a month In-n-Out truck Great medical, dental benefits Casual dress code Some nice people

Svantaggi

No communication between departments Boring weekly mandatory meetings Constantly laying off people - job security is sketchy Verbally supports transparency, but doesnt actually do it Seller driven - lacks customer service focus All departments does not seem organized

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5,0
25 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Svantaggi

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Svantaggi

There were no cons while I was there

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