Used To Be Great - Recensione dipendente - Customer Service Representative presso Rally Health

1,0
15 ott 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Rally was a great place to work before Optum consumed it. Absolutely wonderful staff, from seasonal team members to top management (within Rally, not Optum), that could ultimately do nothing as they watched everything good or special about our workplace slip away.

Svantaggi

Optum has dramatically stripped benefits and PTO since fully absorbing Rally, and the company's previously great culture was completely dissolved. Most employees were too frightened of retaliation to join unionization efforts. Customer support went from being a dream job to understaffed misery as staff left in droves for better employment. Turns out that customer satisfaction's a lot lower when the staff members answering calls/emails are overwhelmed.

Esplora altre recensioni su Rally Health

5,0
24 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture, loved working there

Svantaggi

A little aggressive at times

5,0
25 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Food for lunch free great pay good work beautiful office

Svantaggi

Politically oppressive, was ok for employees to publicly shame political opinions in pulic forums. People got fired for having the wrong political opinion

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