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      Ramp

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      Not a CSM role - Recensione dipendente - Customer Success Manager presso Ramp

      1,0
      18 apr 2025
      Customer success manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits and pay while it lasts

      Svantaggi

      Not a true CSM role, your experience as a “CSM” is more like a short-term sales role to get customers to spend on their ramp cards as quickly as possible. Also frequent silent “layoffs”. They will “lay off” employees and not give any explanation for it, just to go around and tell the teams it was performance related in order to drive fear. No warning, no feedback. A lot of the managers have zero leadership experience and it shows. A common theme was not receiving any feedback, so obviously these quiet layoffs were anxiety inducing.

      Esplora altre recensioni su Ramp

      5,0
      12 giu 2026
      Hr manger
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Amazing place to work you will learn and learn inside of a beautiful environment.

      Svantaggi

      Great product ever growing high demands on the sales team with high expectations that could cause burnout.

      1
      4,0
      18 giu 2026
      Marketing manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Ramp is a special place. You're handed the keys to things and given a ton of room for experimentation. They're not afraid to spend money and it's a special place to be right The people are super driven, talented, and ready to help.

      Svantaggi

      It is without a doubt a demanding workplace and there were times it was difficult to manage. I often felt overwhelmed. It's also a volatile place, with people pushed out and little said about it. There's a "never good enough" mentality from leadership that can be draining.

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