Customer Service - False Title - Recensione dipendente - Customer Service Representative presso Randa Accessories

1,0
24 ago 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

In a little over half a year I met some really great people in Randa's St. Rose, LA facility. The Highers Ups seem like decent enough folks as well.

Svantaggi

The work load is intense in almost every department. That wouldn't be so bad if there were any sort of true incentive to be as productive as such a large company requires everyone to be. I'm speaking mainly about the administration and "Customer Service" positions, as the distribution center does a good job of spurring productivity with bonuses and such. I use quotations on the Customer Service position because there is very little contact with actual company clients. Most of your time is spent dealing with the sales force, which wouldn't be so bad if you weren't being encouraged to withhold info or sometimes blatantly lie to them about what's actually happening in the distribution center. This position also has the most demanding workload of all of the organization's "office" jobs. The overall company culture is one that most employees would describe as "soul sucking". I don't think that this is being done purposefully in any way, but there is nothing there to truly retain the talented and hardworking.

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5,0
25 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Warm and welcoming office environment - Potential for career growth - Upper management is accessible and caring

Svantaggi

- None; so far my experience has been very positive

1
3,0
8 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Really enjoy working within my team. Lots of challenges to solve but great work life balance and genuine people.

Svantaggi

There is no cross coordination between business units resulting in constant internal failures Sales has unfortunately earned a negative reputation. They do not work well with others. Would like to see employees show more respect for their colleagues and how every business unit works together to meet our goals.

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