Vantaggi
There are really no pros, well i guess it would be getting a hour lunch break...thats a pro
Svantaggi
The supervisor that i had was ridiculus!!!!!! I wont mention the name but you may be able to figure out whom i am talking about since it was told to me when i first went HER pod.. Its like she would find reason to not give hundreds, you could have a perfect call and get the appointment and she would find some reason to not give a 100 and then wonder why her team is always on the bottom of QA scores, i dont like the one on one things it totally ridiculous, you feel like you are in grade school. Everyone just speads their sickness around the pods because God for bid if you call in you are fierd the next day you come in, i was not fierd by the way i quit. Real Page will say that they want you to be yourself on the phones but if you dont say this and that you are counted off for it, so no you can not be yourself. You have alot of management walking around doing absolutley nothing , thinkin they are funny but really just talking very loud so that we were not able to concentrate on our calls . Being timed on you breaks for 15 minutes and God forbid if you go over 15 minutes you are counted off on your ATS scores It was juat all too much for someone that has always been a spervisor and not used to being treated like you are 10 years old. The wer 13 people in my traing class and you know how many are left now ......3 That should tell you something!!!!! HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!