Vantaggi
You can choose/ create your own schedule. You can work anywhere from a minimum of 15 hours a week to a max of 40 hours a week with overtime usually available. There's often a referral promo going on to refer new employees and get you both a recruitment bonus. They operate from 8am to 10pm most days, and they operate every day of the week, so there's a lot of possibilities as far as making your schedule. As long as you let someone know, you can generally choose when you take your 20 minute break and 30 min lunch. There are many incentives throughout the month for picking up extra hours, and all you need to do to is show up when the hours are available. The location itself is extremely convenient for students, and there's also some pretty good places to eat around. If you need to take time off, you usually can, as long as you get it approved ahead of time. Management is particularly understandable and relaxed and not on a power trip. As long as you're putting forth your best effort and listening to advice, you'll receive any support you need from management and they're just a raised hand or a few steps away. The other employees are all very friendly and willing to offer assistance when needed. The temperature is nice and cool inside the office, chairs are comfortable, and there's usually coffee available. It's not physically taxing.
Svantaggi
Sometimes if you haven't gotten enough surveys, you can get "production cut" and have to leave for the day. The nature of this work means sometimes it's slow and there may not be hours available. They generally can let you know well ahead of time if there won't be work though. The allowed break amounts aren't very great if you choose to work longer hours, though you are permitted an hour lunch if working over 9 hours. The work can be extremely boring and for most projects you are required to adhere to a verbatim script, in order to ensure data integrity. The toilets are small. There are only 2 stalls and a urinal and there's like no airflow or ventilation. They can often stink, not because they're dirty but because there's not enough airflow after someone uses them. There's lots of printer paper use that can border on unnecessary. At times I've found it too cool in the office, but I ride a bike to work and have to dress much lighter for my outdoor Texas commute. Sometimes they run out of supplies for the coffee like coffee cups. It's an older building and can kinda smell strange. I particularly dislike the lighting on the production floor, I suppose it helps keep you awake and alert but I find it way too bright, and irritating. It can be very boring and you're not supposed to be doing other things at the same time. Often times it's hard to communicate properly with the people taking the surveys because you are expected simply to accurately read the script and record their responses, not to elaborate or explain things, and you cannot assume what someone means, they must say choose one of the options you read to them. Many respondents dislike you having to ask again and again for them to answer something they believe they already responded to. You are often assumed to be selling something or be a scammer. Sometimes it's hard to remember different rules or guidelines for each project, since many are quite similar.